Resume

 

Experience

FREELANCE DESIGNER @ Self-employed (Bay Area and Chicago, USA) Feb 2013 – Current
Support design from concept and usability testing, ideation and sketching, through CAD renderings and concepts ready for production. Prototype products in a variety of materials to different levels of refinement.

  • UX Researcher @ Redwood City, CA (9 months) - conduct UX research for a customer experience management software company
    • Create research plan and interview discussion guides 
    • Conduct usability tests and qualitative interviews
    • Collect data and feedback to synthesize in a report identifying future design strategy
  • Claire’s @ Hoffman Estates, IL (7 months)
    • Product ideation and sketching for soft goods, technology accessories, and jewelry
    • Preparing designs to be ready for production
    • Manage prototyping and product modifications

TLAB PROBLEM SOLVER: @ Tipping Point Community (San Francisco, USA) Oct 2015 – Apr 2016
Planned, designed, and facilitated participatory research and generative workshops with stakeholders (including parents and subject matter experts) to identify opportunities, prototype, and develop a service solution to meet the childcare needs of low-income parents in the East Bay. Designed and executed protocol and evaluations of a service concept micro-trial.

JUNIOR DESIGN FELLOW @ inCompass, iDE Cambodia (Phnom Penh, Cambodia) Jun 2013 – May 2014
Designed ethnographic studies and tailored HCD methodologies and tools to the rural Cambodian context for clients including iDE and the Rockefeller Foundation. Used rapid prototyping and generative research to validate product designs from ideation through CAD modeling/rendering.

USER-CENTERED PRODUCT DESIGNER @ Light Up Africa (Chicago, USA) Oct 2012-Mar 2013
Identified opportunities for design and developed product guidelines for a light and energy storage device as a part of a social, for-profit startup addressing energy poverty in rural Kenya. Lead co-designing activities with end users (Kenyan fishermen, vendors, and businessmen/women) and colleagues.

Other Experience 

VOLUNTEER UX RESEARCH, CUTgroup CO-LEAD @ Civic User Testing Group, OpenOakland

WORKSHOP FACILITATOR @ California Network and CAPPA Conference (child care focus)

TEXTILE AND PACKAGING DESIGN (packaging) @ freelance, Galerie

VOLUNTEER VISUAL AND PRODUCT DESIGN @ Compatible Technology International

 
 

I leverage my cross-discipline and diverse design experiences using and adapting the design process to deliver meaningful, user-centered product and service solutions.

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Education

PURDUE UNIVERSITY, West Lafayette, IN
August, 2010
Bachelor of Arts Industrial Design
Minor French Language and Literature

Professional Competencies

  • Design Research 
  • Stakeholder Engagement
  • Analysis and Synthesis
  • Blueprinting and Mapping 
  • Concept Development
  • Generative Research 
  • Participatory Design Facilitation
  • Iterative Prototyping 
  • Industrial Design
  • Workshop Design and Facilitation

Programs

  • inDesign
  • Illustrator
  • Photoshop
  • Sketch
  • InVision
  • ProEngineer
  • SolidWorks
  • Rinoceros
  • Microsoft Office Suite